Privacy Policy

1. Introduction

Welcome to SmartHjem's Privacy Policy. This policy describes how SmartHjem ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website, use our services, or interact with us in any way.

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, postal address, phone number.
• Account Information: Username, password, account preferences.
• Payment Information: Credit card details, billing address, bank account information.
• Profile Information: Preferences, feedback, survey responses.
• Technical Information: IP address, browser type, device information.

2.2 Usage Information

We collect information about how you use our website and services, including:

• Pages viewed and time spent on those pages
• Links clicked and features used
• Products or services viewed or searched for
• Website navigation paths

3. How We Collect Information

3.1 Direct Interactions

You may provide us with your personal information when you:

• Create an account or profile
• Place an order or purchase a product
• Subscribe to our newsletter
• Request customer support
• Complete surveys or provide feedback

3.2 Automated Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. For more information about our use of these technologies, please see our Cookie Policy.

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our products and services
• To process and fulfill orders and transactions
• To communicate with you about products, services, and promotions
• To personalize your experience on our website
• To improve our website, products, and services
• To respond to your inquiries and provide customer support
• To comply with legal obligations and enforce our terms

5. Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third parties that help us operate our business and provide services to you.
• Business Partners: Companies we collaborate with to offer joint promotions or products.
• Legal Authorities: When required by law or to protect our rights or the rights of others.
• In Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to rectify or update inaccurate or incomplete information
• The right to erase your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

9. International Transfers

Your personal information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that differ from the laws of your country.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and update the "Last updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SmartHjem
Kungsgatan 123
111 22 Stockholm, Sweden
Email: [email protected]
Phone: +46 8 123 45 67